We are regularly here at the airport with our dogs who are booked on a flight with SN Brussels Airlines. But always problems.
This time all was in order, the official export documents, Traces, were in order. Above all our in order Traces, but above all our lucky little darlings who were about to fly home. At first everything was fine .... then it wasn't ... then again they said it was OK. And then it changed again - not OK. You keep calm and you hope ... then finally you get the positive confirmation ... so the dogs are checked by Security.
Fortunately, after all that, they are allowed to join the flight -10 min later. Sorry they are not allowed ... The reason? Not enough oxygen on board for the dogs .... despite their having been booked and confirmed ....
And this is where we stand ...
The yo yo's of Spain led by SN Brussels Airlines ... please people book NO more flights with SN Brussels Airlines ... we can not count on them ... it's so frustrating ...
We drive back home with our dogs who could have been on their way home ....
We do not have another flight ... we are too short of flights and so we cannot now get all our dogs home ...
Enfin .... we have no choice.
We drive back to the refugio and have to put them back in their cage for the second time ...
This is always happening when we have flights with SN Brussels Airlines ... incomprehensible ... !!!
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